Privacy Policy

Burger King Group Privacy Policy

This site is made available by Burger King Group in Ireland as a service provider for Burger King Corporation in the US and its subsidiaries and related companies known as the Burger King Group. This site is hosted by Hosting Ireland on behalf of OKR Limited. The Burger King Group and its business partners are very sensitive to the privacy concerns of visitors to its website. The purpose of this Privacy Policy is to describe what types of personal information we collect from visitors to our website at www.whopper.ie.

This Privacy Policy applies only to www.whooper.ie. This policy describes how Burger King treats personal information on the site. By interacting with us on our website, you agree to the terms in this policy. This policy does not apply to any other Burger King websites or information we might collect in other situations, like offline or by email. We collect information from and about you. We will collect your personal information as described below and as otherwise permitted by law.

Part One: All visitors to www.whooper.ie are promised that:

  • Burger King Group will always respect your right to privacy.
  • Given that the internet is not secure, we implement security measures to, where possible, protect the loss, misuse or alteration of information placed under our control
  • All data gathered as a result of your website visit will be treated as confidential

Part Two: Information We Collect

There are several different instances where the Burger King Group may collect personal information about you. The following policy deals with all personal information collected when visiting www.whooper.ie. Generally, your providing of your personal information is voluntary. However, there may be situations where your providing of personal information is necessary to provide a service or is required by law. Please note that in certain cases, we may be unable to provide you with our services unless you provide the information. We will let you know when the providing of your personal information is necessary.

You may provide the following information depending on your specific interactions:

  • Name
  • Postal address
  • Email address
  • Phone number
  • Birthday information
  • Other contact information
  • Internet protocol (IP) address
  • Date and time of access of our online services
  • Name and URL of the file retrieved when you use our online services
  • Computer or mobile-device operating system and browser type
  • Type of mobile device
  • Unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device
  • Advertising identifiers (for example, IDFAs and IFAs) or similar identifiers
  • Referring website (a site that has led you to ours)
  • Activity related to how you use our online services, such as the pages you visit on our site, time spent on site etc.
  • Location of your mobile device or computer

Part Three: How we use your data

We use your personal information to carry out your personal requests such as:

  • To communicate with you about your requests, questions, and comments
  • To provide online services to you
  • To provide customer support, including to process any concerns about our services

Where valid permission has been obtained, we also use your personal information as follows:

  • To send you e-mails or text messages about our products and services, competitions, offers, promotions or special events that we believe may interest you
  • To develop new products and services
  • To conduct consumer and operations research
  • To assess the effectiveness of our sales, marketing, and advertising
  • To personalize your experience

We will use analytics and profiling technology as follows:

  • To deliver content (including advertising) tailored to your interests
  • To assess how you use our online services
  • To help diagnose technical and service issues
  • To administer our online services
  • To identify a device for fraud prevention purposes
  • To gather demographic information about our customers and determine usage patterns of our services
  • To ensure the security of our networks and systems.
  • To protect against, identify and prevent fraud and other crime, claims and other liabilities

Part Four: Storage of my data?

Storage of Information

We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by a series of security features. However, we cannot guarantee that our security measures will not prevent a third party from unlawfully accessing or intercepting personal information stored or where an error may occur in the administration of our website. In consideration of which We advise that you use caution whenever submitting personal information online.

How can I see what data you have?

We will provide you with your unique account-related information and information from contacts that we maintain about you by written request through on our customer feedback page, or in writing, or by email. In your request, please provide us with your current specific contact information so that we can accurately check our records. Please see contact details at the end of this page.

How do I remove my data from your system?

You can do so by contacting us by email. You may be asked a series of questions to verify you are the owner of the account. Please see contact details at the end of this page.

How long will you keep my data?

We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

Part Five: Your rights as a data subject

Individual Privacy

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

Children’s Privacy

The general website is designed for use by persons aged 15 or older.  The Burger King Group does not knowingly collect personally identifiable information from children under the age of 15 from the main section of the site, if we discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom the Burger King Group otherwise has reason to believe is, under the age of 15, the Burger King Group will delete such information from its systems. Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or deleted from our files by requesting this via our Customer feedback page or by contacting us (please see Contact Details) at the details given above.

Part Six: Cookies

Our Cookie Policy can be viewed here.

Part Seven: Trademarks and Copyright

Our Trademarks and Copyright Policy can be viewed here.

Part Eight: Terms and Conditions

Our Terms & Conditions can be viewed here.

Part Nine: Disclaimer

The Company is not liable or responsible for any damages or injuries caused by use of our website (such as viruses, omissions or misstatements). The Company may revise the information, services and the resources contained in our website from time to time and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. In no event shall The Company be liable for any indirect, special, incidental, or consequential damages arising out of any use of the information contained herein.

Part Ten: Contact Us

If you have any questions about this Policy, please email us.

Or, you can write to us at:

The Burger King Group
OKR Group Limited
Merrion Square
Dublin 2
Ireland

We may update this Policy from time to time. We will notify you of any material changes to our Policy as required by law. Please check our website periodically for updates.

© 2018 Burger King Corporation. All rights reserved.

 

Cookie Policy

What Cookies are used on Whooper.ie and what are their purpose?

Cookies are tiny text files that are saved to your computer every time that you browse the web. They come in two types, lasting either the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Regardless of which type, a Cookie’s purpose is to let you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.

Cookies make the difference between a website thinking you are visiting for the first time or knowing that you have visited before. Each Cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. Cookies do not store your name, address or financial information.

What to do if you don’t want cookies to be set.

While there is absolutely nothing to fear from Cookies, we understand that some people simply do not want a website storing information on their computer or mobile device, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests.

If you prefer, it is possible to block some or all Cookies, or even to delete Cookies that have already been set; but you need to be aware that you might lose some functions of that website. If you don’t want to receive Cookies, you can modify your browser so that it notifies you when Cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. All this is done directly through your browser settings.

The sort of cookies we use may include:

Google Analytics

There are four different Cookies used by Google Analytics (_GA, _GAT, _GID, and COLLECT) These allow us to keep track of how people use our web site. It has no personal information stored and cannot be used to identify your personal details.

Google DoubleClick

There are two different Cookies used by Google DoubleClick (IDE and TEST_COOKIE). The first cookie is used to register if you interact with any on page advertising for the purpose of measuring ad effectiveness. The second Cookie is used to determine if your system is set to allow Cookies. No personal information is stored or transferred.

Session Cookie

Occasionally Whooper.ie features an offers pop-up . This utilises one Cookie (NEWS_OFFERS_POPUP) and is used to measure your interactions with the pop-up. No personal information is stored or transferred.